arjaydemasayao
Sir Arjay,
Thank you for sharing your valuable feedback with us. We sincerely apologize for the delay in confirming your booking. The reason for this was the sheer volume of inquiries we were receiving at the time, but we understand how frustrating this may have been, and we are working hard to improve our response times moving forward.
We also appreciate your comments regarding the cleanliness of the villa. Please know that these issues were very isolated incidents. Our cleaners were unavailable due to prior commitments, but we assure you that we will do our best to ensure this does not happen again. We are taking the necessary steps to improve our cleaning schedule and maintain the highest standard of cleanliness for all our guests.
We are glad to hear that, despite these challenges, you still enjoyed the overall experience. Your recommendation means a lot to us, and we are continuously working to enhance the experience for all our visitors.
Maraming salamat po for your understanding and valuable feedback. We hope to welcome you back soon and provide you with a more seamless and enjoyable stay.
-Easy Doors Management-
